U.S. Citizen Services
Welfare & Whereabouts
If a request is made, the Consulate will make every effort to locate Americans who are believed to be in the Merida Consular district (the states of Yucatan, Campeche or Quintana Roo) and are not in communication with family or friends. This is generally done at the request of a family member in the United States. Privacy Act provisions apply to the release of information by Consular officers. If an individual does not grant the Consular officer permission, the Consul’s only alternative after locating someone is to inform him/her that relatives are concerned and to ask the person to communicate directly with the concerned individuals. Please call or send us a Fax (011)(52)(999) 942-5759, with as much information about the individual and his/her travel plans as possible if you are concerned about the welfare of an American citizen in the Mexican states of Yucatan, Campeche or Quintana Roo.